4.6 COMMUNICATION SERVICES

Communication services are helpful to the business for establishing links with the outside world viz., suppliers, customers, competitors etc. Business does not exist in isolation, it has to communicate with others for transmission of ideas and information. Communication services need to be very efficient, accurate and fast for them to be effective. In this fast moving and competitive world it is essential to have advanced technology for quick exchange of information.

The electronic media is mainly responsible for this transformation. The main services which help business can be classified into postal and telecom. Postal Services Indian post and telegraph department provides various postal services across India. For providing these services the whole country has been divided into postal circles.

These circles manage the day-to-day functioning of the various head post offices, sub-post offices and branch post offices. Through their regional and divisional level arrangements the various facilities provided by postal department are broadly categorised into: (i) Financial facilities: These facilities are provided through the post office’s savings schemes like Public Provident