IT-enabled services or Business

Process Outsourcing (BPO). In fact, even more popular term is ‘call centres’ accounts for the bulk of the call center activities with hrs × days handling telemarketing) traffic. Figure . outlines various types of outsourcing activities. Necessity, they say, is the mother of all inventions. This can be said to be true even in case of the idea of outsourcing. fact, today outsourcing is being resorted to not out of compulsion, major reasons (and also benefits) of outsourcing are discussed below. activities, yet you would be better off by on just a few things for better efficiency focusing on just a few areas where they