the various departments within the business d. Interactions among the geographically dispersed units of the business . Outsourcing a. Restricts only to the contracting out of Information Technology Enabled Services (ITES) b.
Restricts only to the contracting out of non-core business processes c. Includes contracting out of manufacturing and R&D as well as service processes — both core and non-core — but restricts only to domestic territory d. Includes off-shoring . The payment mechanism typical to e-business a.
Cash on Delivery (CoD) b. Cheques c. Credit and Debit Cards d. e-Cash .
A Call Centre handles a. Only in-bound voice based business b. Only out-bound voice based business c. Both voice based and non-voice based business d.
Both customer facing and back-end business . It is not an application of e-business a. Online bidding b. Online procurement c.
Online trading d. Contract R&D Short Answer Questions ( Words) . State any three differences between e-business and traditional business. .
How does outsourcing represent a new mode of business? . Describe briefly any two applications of e-business. .
What are the ethical concerns involved in outsourcing? . Describe briefly the data storage and transmission risks in e-business. Long Answer Questions .
Why are e-business and outsourcing referred to as the emerging modes of business? Discuss the factors responsible for the growing importance of these trends. . Elaborate the steps involved in on-line trading.
. Evaluate the need for outsourcing and discuss its limitations. . Discuss the salient aspects of B2C commerce.
. Discuss the limitations of electronic mode of doing business. Are these limitations severe enough to restrict its scope? Give reasons for your answer.
Projects/Assignments . Compare and contrast the products and their prices available on the internet and in retail shops. Is the quality, customer satisfaction and other factors the same? .
Study any business unit/company which is using e-commerce, e-business as a way of doing business. Interview some people working there and find out the advantages in practical business in terms of its costs also.