📖 Samacheer Kalvi · 11th TN - English Medium · Communicative English · Page 26question

‘ Think Globally! Act Locally!’ · Part 15

Chapter 1: 2 · Communicative English

of being friendly and welcoming to guests and visitors’. Hospitality is about serving guests and making them feel good. The hospitality industry has three primary areas. The first area is accommodation, which includes hotels, motels, bed and breakfast, and other kinds of lodging.

The next area is food and beverage. This area comprises restaurants, fast food, chains and other establishments that provide food and beverages. Food and beverage providers might be located in hotels or stand alone facilities. The last area of the hospitality industry is travel and tourism, c.

English for Hospitality Unit- - globally - - - Hotels are a whole different world! These are places where tourists, families and business people can relax during trips and official visits. They also offer fantastic job opportunities. But working in a hotel usually requires one specific skill: Efficiency and Proficiency in English.

At a Restaurant Task: Rewrite the italicised dialogues into polite exchanges. Waiter: Hello, what do you want? ( ) Sufeer: Yes, I would like to have some lunch. Waiter: Do you want a starter?

( ) Sufeer: Yeah, I would like to have cauliflower Manchurian. Waiter: No. We don’t have it now. It’s over.

( ) Sufeer: Then, let me have sweet-corn chicken soup. Waiter:  Next, what else do you want for the main-course? ( ) Sufeer: I would prefer Biriyani. Waiter: OK.

I shall bring it in five minutes. ( ) Sufeer: Thank you. Writing a. Message Writing What is a message?

A message is a method of conveying information in a precise and clear manner. Effective Method Of Writing A Message. i) Use appropriate language, style and format. ii) It can be written both as a formal and informal note.

iii) Be brief and direct. iv) Do not miss out the necessary information and important information. v) Do not add any extra information of your own. vi) The title “MESSAGE” should be written in the first line at the top centre of the page.

vii) The date and time should be written on the left side in the second and third line. viii) The name of the person

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