Act 1986 (COPRA) · Part 2

Ensuring consumers with supply of goods at fair quality. iv. Safeguarding consumers against misleading and untrue messages communicated through advertisement. 12th Commerce Unit - - . . AM v. Ensuring that consumers are charged fair price. vi. Ensuring uninterrupted supply of goods. vii. Ensuring the availability of goods in correct quantity and right size. viii. Protecting the consumers against unfair trade practices of unscrupulous trader xi. Protecting the consumers against pollution of various kinds x. Protecting consumers against the evil effect of competition. Importance of Consumer Protection Consumer protection has a wide agenda. It not only purports to educate consumers about their rights and responsibilities, but also helps in getting their grievances redressed. It provides judicial machinery for protecting the interests of consumers to come together and organise themselves into consumer associations for protection and promotion of their interests. Consumer protection has a special significance for business too. Objectives of the Consumer Protection Act Following are the objectives of Consumer Protection act i. Protection of consumers against marketing of goods which are hazardous and dangerous to life and property of consumers. ii. Providing correct and complete information about quality, quantity, purity, price and standard of goods purchased by consumers. iii. Protecting consumers from unfair trade practices of traders. iv. Empowering consumers to seek redressal against exploitation v. Educating the consumer of their rights and duties vi. Ensuring better standard of living for consumers by providing them with quality products at fair price. vii. Putting in place right mechanism like councils and other authorities to enable the consumers to enforce their rights.