. Telephone Language Answering the phone Hello? Jothi speaking. How may I help you?
Introducing yourself Hello, this is Viji calling Asking to speak with someone - May I speak to Mr. Ezhil, please? - I’m just calling to say… Connecting someone - One moment, please. - I’m sorry, you have dialled a wrong number Making special requests Could you please repeat/spell that?
- I can’t hear you, can you speak up a little? Promising to call - I’ll call/phone you(back) - I’ll give you a ring /call - I’ll get back to you - I’m returning your call - I’ll be in touch Taking a message for someone - I’m sorry, Lakshmi's out/busy at the moment. - Can I ask who’s calling? - Can I take a message?
- I’ll let him/her know you called. Leaving a message with someone - Yes, it’s Shakthi here. Could you ask him to call me when he gets in? My number is… - No, that’s okay.
I’ll call back later. Confirming Information - Okay, Let me repeat that just to make sure. Listening to an answering machine Hello You’ve reached - . Please leave a message after the beep/tone.
Thank you Leaving a message on an answering machine Hello, this is Aryan calling for Kavitha. Could you please return my call as soon as possible? My number is - Thank you. Finishing conversation - Thanks for calling .
Bye for now. - I need to hang up now. I’ll talk to you soon. Bye!
12th Communicative English Book.indb Page