with a sense of ownership. Choose one of the topics given on the next page and write the text of speech for a debate in not less than words. 12th Communicative English Book.indb Page Better Together Follow the guidelines given in Unit - . Teaching children the basics of life, like being compassionate, respecting elders, being responsible etc.
Is it the responsibility of teachers or parents? Old age home Is it a boon or bane? Linking of Rivers A dream or a reality? Clean Environment In the hands of the government or individuals?
Voting should be made compulsory Agree or disagree? c. Letter of Complaint Many a time when we are not satisfied with a product or the services offered by a company / Govt. sector , we express our dissatisfaction about it in the form of a letter, which is termed as a letter of complaint.
. Given below is a sample letter of complaint with blanks. Follow the clues given with each blank and complete the body of the letter. Rewrite the letter using the format suggested.
Complaining about a product (Sender’s address) (Date) (Receiver’s Address) Sir / Madam Sub: (mention the product and the complaint). I am writing this letter to complain about (product’s name , model purchased on, place of purchase). The (product) has not been working since (from when?) as (mention the defect / problem). However, (state the actual problem).
This has caused (mention the inconveniences caused). I have already contacted (whom? designation) but no action has been taken so far and the problem persists. Now, I request you to (suggest solution) and resolve the problem at the earliest.
I have enclosed herewith (what?) dated (when?). Thank you, Yours faithfully, Encl: copy of the receipt 12th Communicative English Book.indb Page . Complaining about poor service (Sender’s address) (Date) (Receiver’s Address) Sir / Madam Sub: Complaining about (problem) This is to express my dissatisfaction over (irregular / improper / unsatisfactory service). This problem has put me into a lot of trouble (list a few).