I. Choose the Correct Answers: . The Chairman of the National Consumer Disputes Redressal Council is a) Serving or Retired Judge of the Supreme Court of India. b) Prime Minister c) President of India d) None of the above .
The Chairman of the State Consumer Protection Council is a) Judge of a High Court b) Chief Minister c) Finance Minister d) None of the above . The Chairman of the District Forum is a) District Judge b) High Court Judge c) Supreme Court Judge d) None of the above 12th Commerce Unit - - . . AM .
The State Commission can entertain complaints where the value of the goods or services and the compensation, if any claimed exceed a) ` lakhs but does not exceed ` lakhs b) ` lakhs but does not exceed ` crore c) ` lakhs but does not exceed ` lakhs d) ` lakhs but does not exceed ` lakhs . The International Organisation of Consumers Unions (IOCU)was first established in a) b) c) d) Answers: a a a b a II. Very Short Answer Questions: . What do you meant by Redressal Mechanism?
. What do you know about National Commission? . State the meaning of the term State Commission.
. What is an term District Forum? III. Short Answer Questions: .
Who are the members of the National Commission? . Who are the members of the State Commission? .
Write a note on the Voluntary Consumer Organisation. IV. Long Answer Questions: . Explain the overall performance of National Commission.
. Explain the overall performance of State Commission. References: . Consumer Protection Law and Practice by Dr V.K.Agarwal .
Consumer Behaviour Dr L. Natarajan, Margham Publications, Chennai . Marketing Management Dr. R.L.Varshney and Dr S.L.Gupta, Sultan Chand&Sons, NewDelhi.
12th Commerce Unit - - . . AM