Email

Dear Sir/ Madam Salutations Dear Sir or Madam Hello Dear Mr., Mrs., Ms… Informing I’d like to inform you of .. Just to update you on.. FYI: Th is is to let you know… Let me know if you need anything else Requesting action Can you send …. To me by Friday, please?

I need ….by Th ursday Opening sentence I’m (just) writing to/ Just a quick note to confi rm/ inform you/ follow up on/ thank you/request Making an enquiry Could/can you please send me.. Please send me… We would be grateful if you could…. I’d appreciate a reply asap. Replying Th ank you for your e-mail In reply to your e-mail, here are… I’d follow up the points mentioned in your email… Making arrangements I’m writing to arrange a meeting.

How about /what about Tuesday? Confi rming arrangements I’d like to confi rm… Just writing to confi rm.. Please send me an e-mail by pm. Changing arrangements I’m afraid I can’t make … How about ……instead?

Giving news We are pleased to inform you… We regret to inform you... Apologising We apologize for any inconvenience caused. Please accept our apologies. Attaching fi les Please fi nd attached..

I’m sending you the …..as an attachment. I’m afraid you forgot to attach the fi le. I’m afraid I can’t open the fi le/document. Can/could you send it again in ..

format, please? Close Yours sincerely Regards Best wishes Writing Complaining I’m writing to complain about.. I was disappointed to fi nd…. In this era of social media and texting conversation, e-mail is still the most popular means of communication in business and corporate world.

It uses technology to convey a digital message over the Internet. It is a sort of a letter sent electronically from one computer user to one or more recipients via a network. There are many software platforms available to send and receive emails. Popular e-mail platforms include g-mail, hotmail, yahoo etc.

Your e-mail writing skill can be improved by following simple rules that are listed below:  use suitable greeting  introduce yourself  divide the content into three parts - Opening – Main – Closing  Use formal language Email etiquette The use of formal language while writing an e-mail is known as E-mail Etiquette. It refers to the principles of behaviour that one should use when writing and the code of conduct for e-mail communications. E-mail etiquette depends upon the person one writes to - friends, relatives, partners, customers, superiors and subordinates. Formal and Informal expressions used when writing an e-mail Formal Informal