purchase. These may be needed as proof of purchase for filing complaints in case of problems/defective/malfunctioning products. . In case of purchase of services like insurance, credit cards, bank deposits etc., s/he should read and understand all terms and conditions, liabilities, service charges etc.
and make an effort to get the representative to clarify points that are not clearly written. . S/he must have increasing awareness about various national and international consumer organisations in terms of their activities, work and understand the benefits of becoming a member of such organisations.