duty of the consumer to buy products with standardization marks which is supposed to be safe in every respect. x) Follow the Instruction of the Manufacturer It is the duty of the consumer to use the product as per its instructions, e.g., if a medicine carries an instruction regarding its storage, it should be stored in the fridge. This would help in prevention of any damage to the medicine and harm to the consumer’s health. xi) Knowledge of Consumer Rights These days it is not uncommon to see a seller trying to cheat the consumer in every possible way in order to earn quick profits.
It is the duty of the consumer to be aware of his rights. If a consumer is cheated by a seller, then he should immediately lodge a complaint with the authorities designated for consumer grievance redressal rather than remaining a silent spectator.