📖 generic · CBSE Class 12th English Medium · HOME SCIENCE · Page 5diagram_description

Industry · Part 6

Chapter 11: Hospitality Management · HOME SCIENCE

format. Note: The steps are many. GROUP Cleaning Procedure Daily/Weekly/ Tools used steps Monthly/Seasonal ------------------------- ------------------------- ------------------------- GROUP Find out the methods of common cleaning of various surfaces in the following format. Material Method of cleaning Wood Granite Marble GROUP Conduct a market survey to find out various cleaning equipments such as brooms, brushes, mops etc.

and draw the diagrams and uses in the practical book. Note the cost of the cleaning equipments Brooms: Types – cost – diagram Brushes: Types – cost – diagram Mops: Types – cost – diagram GROUP Conduct a market survey to find out various cleaning agents available in the market and their cost. Record the brand, cost, properties and the label information. List the use and precautions given on the label by the manufacturer.

The linen and uniform room is an integral part of the house keeping department. The laundry may be done in the department if facilities are provided. Otherwise it can be given to an outside agency. The linen room stores and maintains enough stock of bed linen, bath linen, linen for restaurant(s) etc.

and uniforms of all the staff members of the hotel. Flowers are used to enhance the aesthetic appeal of various interior spaces. The establishment may give a contract to florists to supply flower arrangements regularly. Alternatively the flower arrangements in various areas of the premises may be made by the housekeeping department.

A ctivity Visit a hotel to see the flower arrangement(s) done at various places such as restaurant, banquet hall, reception, centre table of a meeting room, dais of a conference table etc. Note down the size of the arrangement and placement. In many hotels, staff is trained for environmental conservation and eco-friendly practices such as using % organic cotton bed sheets, chemical-free laundry cycle and using agents which are non-toxic, water- based, hypoallergenic and biodegradable. Cards are put in hotel rooms urging the reuse of towels, promoting the saving of natural resources like water, electricity, detergent used for laundering.

Use of energy-efficient light bulbs in rooms can

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