furniture. . Public Area Supervisor — is responsible for maintaining cleanliness of the public areas (Main entrance, corridor, offices, banquet halls, restaurants etc.). Gets work done through Housemen.
. Florist/Gardner — May be one person in case of small hotel. Maintains garden and does flower arrangement in various parts of the hotel. .
Linen room/uniform room supervisor — is responsible for supply, acquisition, storage, issue and cleanliness of the linen and uniforms required in various parts of the hotel. Cleaning is an integral part of any organisation/office/hotel, hence it involves planning and having a well-organised approach in selecting staff with practical housekeeping operational skills with correct cleaning procedures and skill to do the task well under a qualified superviser to ensure quality services. Appropriate selection of specialised equipment, tools, and cleaning solutions and knowledge of latest technological applications is an essential part of training. The cleaning activities are performed either on daily, weekly, monthly or seasonal basis.
Cleaning of various surfaces in the hotel is done with suitable tools, cleaning solutions and specific methods. Various materials and finishes used for wall, floor, counter tops and furniture are wood, granite, marble, ceramic tiles, stones, linoleum, plastic, vinyl, fibre glass, metals, leather, cane, rubber, cloth, paints, wall papers, etc. Various equipments are needed for keeping good cleanliness. The commonly used equipments are vacuum cleaners, various types of brushes, brooms and mops, containers, cleaning cloth and trolleys to carry multiple equipments.
Various cleaning agents such as water, ammonia, vinegar, soaps and detergents, washing soda, abrasives, polishes, acids and other such liquids are used for cleaning various surfaces and materials. One should be very cautious while using these cleaning agents. Some strong agents may damage the surface while cleaning the material hence choice of appropriate cleaning agents is important. A ctivity Students are to be divided into four groups.
One group will visit a hotel to observe and learn cleaning. Each group will be asked to observe daily, weekly, monthly and seasonal/spring cleaning procedures and note down the steps for each in detail, the materials cleaned, the equipment/tools used in the following