📖 generic · CBSE Class 12th English Medium · HOME SCIENCE · Page 9grammar_exercise

Knowledge and Skills required · Part 3

Chapter 14: Corporate Communication And Public Relations · HOME SCIENCE

how to establish deeper rapport and build trust and harmony - with virtually anyone , in a much shorter time frame. Most of us are able to establish rapport with certain types of people but a master communicator has the ability to establish rapport with a wider range of people.” . Effective Decision Making: Decision making can be a complex process; all the same, every successful person must have this skill. There are human and material elements involved in decision making.

One has to assess or prioritise all these factors, anticipate the outcome and take decisions in the best interest of all parties concerned. For example, as students you get a certain amount of pocket money. There are always many options like food, movies, gifts for friends/family members, Xeroxing study material and so on. How you spend it to make yourself happy and take care of your needs will depend on your decision making skill.

You also have a few hours per week to pursue your hobbies and other pastimes. Your ability to decide the order of importance of activities will guide the decision about activity selection. In corporate houses managers have the challenge of effective decision making because they are faced with situations of balancing between efficiency, profit, satisfaction of stakeholders, employees and owners. .

Telephone Etiquette, Basic Writing Skills (Writing Email and Notes, etc.), Public Speaking Skills: You must have been exposed to these three skills and by now must have acquired reasonably good proficiency. Telephone etiquettes create good impression and puts the other person at ease. Basic writing skills are part of your English Curricula. Many of you must have participated in elocution competitions, won prizes and heard speeches of good orators, lecturers.

As a corporate communicator you have to develop and apply them for success in your business. . Accent Neutralisation: A language is spoken with an accent according to the cultural bearing. We all have experienced the different English accent of Indians and also from the British, Americans, and Australians and so on.

There is a difference in the accent of all. In accent

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